NetApp - Firmware update

The following article was created with information from NetApp's online documentation - https://docs.netapp.com/us-en/ontap/update/firmware-task.html

We would normally perform the update on SALCNetApp devices first, and then at a later date update OFSNetApp devices.

It looks as though ONTAP System Manager has automatically downloaded the firmware update for install. There are options to manually the firmware which are self explanatory (i will possibly update the document with these steps at a later date)

URL for SALCNetApp - https://salcnetapp/sysmgr/v4/

URL for OFSNetApp - https://ofsnetapp/sysmgr/v4/

Beginning with ONTAP 9.9.1 (We are currently on version 9.15.1P4 which is a higher version), if you are registered with Active IQ Unified Manager, you can receive alerts in System Manager that inform you when firmware updates for supported devices, such as disk, disk shelves, the service processor (SP), or the Baseboard Management Controller (BMC) are pending on the cluster.

If you are running ONTAP 9.8 or you are not registered with Active IQ Unified Manager, navigate to the NetApp Support Site to download firmware updates.

Before you begin

To prepare for a smooth firmware update, you should reboot the SP or BMC before the update begins. Use the system service-processor reboot-sp -node node_name command to reboot.

More information on the system service-processor reboot-sp -node node_name command can be found here - https://docs.netapp.com/us-en/ontap-cli-95/system-service-processor-reboot-sp.html#description

To run the above command, you will need to open Putty from jump02 and first connect to 10.142.1.21 (salcnetapp-01)

Run the following command - system service-processor reboot-sp -node salcnetapp-01

If you are working on ofsnetapp then the above command would be - system service-processor reboot-sp -node ofsnetapp-01

You will then be prompted with 'Do you want to reboot the SP ? {y|n}:

Type Y and press enter

Type 'quit' to exit Putty

Quit Putty and then open Putty again, this time connect to 10.142.1.22 (salcnetapp-02)

Run the following command - system service-processor reboot-sp -node salcnetapp-02

If you are working on ofsnetapp then the above command would be - system service-processor reboot-sp -node ofsnetapp-01

You will then be prompted with 'Do you want to reboot the SP ? {y|n}:

Type Y and press enter

Type 'quit' to exit Putty

Steps for the Firmware update

Follow the appropriate procedure based upon your version of ONTAP and if you are registered with Active IQ Unified Manager.

The followng steps are dependant on the version of ONTAP you are running. (I will update the information when we update ONTAP to a later version)

ONTAP 9.9.1 to 9.15.1 with Digital Advisor

In System Manager, go to Dashboard.

In the Health section, a message displays if there are any recommended firmware updates for the cluster.

Click on the alert message (highlighted)

You will then be taken to the Events page and should see the following or similar

Click the 'Actions' drop down and click on 'View updates'

You will then navigate to the ONTAP update page.

The Firmware Update tab is displayed in the Update page.

Click on the 'Actions' dropdown and click on 'Update'

You will be prompted with the following or similar

There are options to manually download the firmware which are self explanatory (i will possibly update the document with these steps at a later date)

Firmware can be manually downloaded from here - https://mysupport.netapp.com/site/downloads/firmware/system-firmware-diagnostics

After you finish

You can monitor or verify updates under Firmware Update Summary. To view updates that were dismissed or failed to install, do one of the following depending on your version of ONTAP:

For ONTAP 9.15.1 and earlier, click Cluster > Settings > Automatic Update > View All Automatic Updates

For ONTAP 9.16.1 and later, click Cluster > Settings > Software updates. In the right corner of the All other updates pane, click More Menu options icon and select View all automatic updates.